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ATTENTION PROVIDERS
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For All Providers: The ProviderNet portal is now available, with features being limited to view and download Explanation of Payment (EOP) and 835 remittances. Only existing, authenticated users of ProviderNet can be verified and re-gain access. New enrollments are not being accepted at this time.
A provider communication has been delivered to all verified ProviderNet users, with instructions on how to enroll on the new platform for go-forward payments and remittances.
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For Molina providers only: If you are an existing ProviderNet user and are unable to locate your remittances through the three methods below, please follow the Email instructions.
Email Change Healthcare at WCO.Provider.Registration@ChangeHealthcare.com. Please make the subject of your email "Access Request", and include the following information to re-establish access to ProviderNet and/or make a clearinghouse change:
- NPI
- TAX ID
- Requestor’s Name
- Email
- Phone #
- Provider’s Name
- Company Email
- Company Phone #
For any other issues, please email WCO.Provider.Registration@ChangeHealthcare.com with the subject of your email "Other Request".
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*IMPORTANT 835 TRANSMISSION INFORMATION*
If you or your Clearinghouse’s IT department have specific firewall restrictions, please ensure they allow the following IPs:
170.138.16.113
170.138.16.114
170.138.220.200
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